Gift Cards can be redeemed on purchases on our website at the checkout stage. They can also be used at any Nine West Australia concept store location.
They cannot be purchased or redeemed in Nine West Australia concession stores in MYER and David Jones.
New Zealand based customers who hold a valid NZ gift card, please contact our Customer Service team here.
Please treat your Gift Card as cash, as lost, stolen or damaged cards cannot be replaced or refunded.
Gift Card can only be redeemed or partly redeemed until the balance is zero.
All returns need to meet the requirements of the Nine West return policy. If an item purchased with a Gift Card is valid to be returned, a new gift card will be issued.
Gift cards issued after March 31st, 2018 are valid for three years from date of issue (featured on the Gift Voucher). For further queries regarding gift card expiry please contact our customer service team, for contact details please visit our help page
You can check the balance of your Gift Card here;
The Gift Card is a payment tool for use as follows:
Physical Gift Cards can be redeemed on our Australian Website or in store at any Nine West Australia concept store. They cannot be purchased or redeemed in Nine West concession store locations in MYER and David Jones.
Gift Cards can be redeemed in full, or can be used in part amounts until the Gift Card balance reaches zero. If a transaction exceeds the remaining balance on a Gift Card, you must pay the difference directly to the Nine West store or Nine West online store using alternative means of payment acceptable to the Nine West store at the time of purchase.
You cannot:
Load additional credit onto a Gift Card;
Redeem a Gift Card for cash; or
Use a Gift Card to purchase another Gift Card.
Governing law: The purchase of a Gift Card from an Australian Nine West store, will be governed by the laws of the State of Victoria, Australia.
Privacy: Purchase of a Gift Card does entail registration of personal data, i.e. name and address of the beneficiary and credit card details of the purchaser. Nine West is committed to preserving the privacy of its customers as detailed in the Nine West Privacy Policy as set out on the Website. If you have any questions about Nine West privacy statement, please contact the privacy officer at [email protected] or by mail to; Privacy Officer, Nine West, 312 Toorak Road, South Yarra VIC 3141.
Force majeure: Nine West shall not be liable to you for any delay or failure to perform its obligations under these Terms if the cause of such delay or failure is beyond Nine West’s reasonable control. Problem: If you require assistance or have a problem with your Gift Card you should contact Nine West through its Website.
Amendments to Terms: Nine West may amend these Terms from time to time at its discretion. Any amendments to these Terms will be effective upon publication on the Website.