Covid-19 Updates – Coincards remains open!

Hi there,

As you know, the last few weeks have been a very trying time for citizens across the world. I wanted to take a few moments and let you know that for the most part, it is still business as usual at Coincards.

Coincards has been running strong for almost 6 years, facing numerous challenges and roadblocks in an ever-changing cryptocurrency landscape. We know our users depend on us for their daily needs and I want to assure you that we are here to stay!

Coincards was built with a Customer Service First focus. Our response times are often immediate and we make every effort to be available through our Live Chat, Support Tickets, Facebook Messenger, Twitter and Text Message. This will not change.

Coincards is a 100% remote team. We have built this company with the future in mind, and as such we have built all of our processes to be able to operate from any location around the world.

With this in mind, there are some physical products that are currently unavailable due to changes made by the retailers and with the safety of our staff in mind. Affected products will show as “Out of Stock” temporarily until the environment changes and we are able to procure them again. This affects a very small number of products and for the time being, all other physical cards are available and every effort is being made to ship these out ASAP.

To serve you better, we have also ramped up our ability to serve essentials through the following steps in Canada:

Finally, I urge you to do your own research on the gift cards you are purchasing. Many stores, restaurants and non-essential businesses have made the decision to close their doors. Some provinces have enacted closures on ALL non-essential businesses. Please ensure that the gift card you are purchasing is for a store that is still open as we are unable to provide refunds/exchanges at this time.

Thank you for your continued support!

Mike Olthoff